稅務會計 서비스업 從事者의 職務스트레스가 職務滿足에 미치는 影響에 관한 硏究

Abstract

The purpose of this research is to study of the factors effecting job satisfaction and stress of the Tax & Accounting Employee. The Stress is an important part in the areas of individual health and life in modern society. In particular, as job has been subdivided and specialized, job stress from its roles causes a lot of problems within individual, group and organization. Job stress has also a great influence on demoralization, increase of medical expenses, lowering of productivity, absence and change of occupation in workplace. As such a job stress has been recognized as a social problem, many researches began to examine it. This issue of job stress is significant and warrants continued study. It has been found to exist in a wide variety of organizations and remains an on-going problem. This study employed two major research methods, book review and questionnaire for statistical analysis. The scope of study is limited to the current the Tax & Accounting Employee working in Pusan, Korea. The sample size was 199. The SPSS was used in the analysis and showed frequency, one-way Anova-test and Pearson Correlation under the hypothesis of three major hypotheses and eight sub-hypothesis. The summary of the results from survey and analysis are as followings: First, after analyzing job stress influences on job satisfaction, role conflict have a meaningful effect. The lower stress on role conflict is, the higher job satisfaction is. And job stress can explain as much as 10.2%. Second, after analyzing job stress influences on the intension of changing job, roll ambiguity and quantitative overload are have a meaningful effect. The more role ambiguous stress is and the more workload is, the higher the intension of changing job is. Job stress can explain as much as 42.5% and role ambiguous of job stress have an effect the most on the intension of changing job. Third, after analyzing job satisfaction influences on the intension of changing job, job satisfaction have a meaningful effect on the intension of changing job. The higher job satisfaction is, the lower the intension of changing job is. And job satisfaction can explain the intension of changing job as much as 8.8%.