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HSU Repository 경영대학원 경영학과 1. Thesis

콜센터의 서비스 品質이 顧客滿足에 미치는 影響에 관한 硏究

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Author(s)
박균철
Issued Date
2005
Awarded Date
2005-12
Type
Thesis
Keyword
콜센터; 서비스 품질; 고객만족
URI
http://dspace.hansung.ac.kr/handle/2024.oak/5906
Degree
Doctor
Publisher
한성대학교
Appears in Collections:
경영학과 > 1. Thesis
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