OAK

콜센터의 서비스 品質이 顧客滿足에 미치는 影響에 관한 硏究

= (A)Study on the Influence of Service Quality on Customer Satisfaction in the Call Center
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Type
Thesis
Author(s)
박균철
Department
경영학과마케팅전공
Issued Date
2005
Publisher
한성대학교
Keyword
콜센터서비스 품질고객만족
URI
http://dspace.hansung.ac.kr/handle/2024.oak/5906
Appears in Collections:
경영학과 > 1. Thesis
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