관계적 품질 개선요인이 서비스숍의 고객충성도에 미치는 영향에 관한 연구
= (A)Study on the Relationships between Customer Relations Quality Factors and Customer Loyalty in Service Shop Environment
- Type
- Thesis
- Alternative Title
- 자동차 정비 산업을 중심으로|Focused on Auto Repair Industry
- Department
- 경영학과생산관리전공
- Issued Date
- 2005
- Publisher
- 한성대학교
- Files in This Item:
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