MIS 戰略的 特性 및 企業成果에 관한 硏究

Abstract

영문초록 포함|It is expected that there will be an important turning point in the financial market sector because of the opening era of capital market in 1997 and there will be no exception to credit card markets as well. Credit card industries not only have confronted with serious internal competition among card companies but also have competitions with merchant banks, lease company and finance company since their job areas have been distinctly unclear. Furthermore, Korean government permits any organization that want to establish credit card company withdrawing previous policies that was very strict to authorize. In addition, there have been treating of foreign credit card companies that have a possibility to intrude into domestic credit card market. and their own strategic management skill should be developed to overcome both of internal and external intrusions. This study makes an emphasis on the establishment of strategic standardization for effective and efficient information system by appropriate measure and analysis of information system parameters. Domestic credit card industries and divide into two sector : Bank card and non-bank card. It has been trying to analyse the relationship between Information management system and competitive advantage by using questionnaires and current information system. In other words, Information management system represents that computer and network systems are used for data processing, problem-solving process, and appropriate parameter establishment of goal and objectives. And these factors can contribute to system automation and leads competitive advantage against competitors and features of Information Management System are described below : 1. End-user satisfaction and the necessity of investment on Information Management System have been identified as important factors. Especially, the investment necessity has marked 5.99 on against other factors and it is advised that proactive investment to the system is an essential factor for better operation 2. Information accuracy is also recognized as an important factor and maintenance of accuracy information and management must be considered as well. 3. System flexibility requires a system enough to integrate new raw data with conventional system and also requires a system that produce essential data by any form users want whenever they request from existing data 4. It has been analysed that corporate level of support has been marked lower level. Therefore, strategic management level should realize that successful competitive advantage is dependant on consistent support at corporate level. 5. Information system professionals have not always been considerate of the needs of the system user. So they should listen to End-users needs when bailing or selecting systems and also should ensure that Information System understands how the system must perform for users. 6. In terms of Information Management system requirements, design of monitoring system, exception report and data analysis ability are highly required to provide better decision making process. For this reason, domestic credit card industries should consider developing a Information Management System that has an ability to provide End-user computing and decision support system that can help management level of decision making. Furthermore, it is shown that the biggest obstacle to establish Information Management System for bank card industries stems from indifference of management site and lack of computer resources. And for non-bank card industries, deficiency of human resources in information system infrastructure and investment on education are the factors that deteriorate their operation quality. Therefore, non-bank card organization should pay attention to importance of Information management system and investment on computer resources are absolutely required in that the two factors are regarded as essential factors that can obtain competitive advantage against competitors. In addition, the bank card organization should not only be satisfied with just effective computer resources management but also support proactive circumstances that manger groups make proper decision making process. As a result of the above situation, some essential factors are required for establishment of Information management system in card industries and the factors are shown below : 1. Quality control of Information should be regarded as an important elements to develop Information Management System. For this purpose, Information System department should make an effort to identify both data that can be measured and systems that can be developed to serve as a monitoring or early warning system as a control device. 2. End-user computing systems that provide computer users with the easiest and most understandable computer system and decision supporting system that provides manages with the most effective and efficient way of decision making process. 3. corporate level of support to both of human and computer resources must be well emphasized. Therefore, these 3 factors should be integrated with one another to develope a common standard Information Management System model in domestic credit card industry and it is necessary for every organization to share their information in that the integrated systems may contribute to cost effectiveness to prevent organizations from waste of human and computer system resources. More importantly, consistent development of Information Management System with delicate analysis and investigation is the most important element in adapting the new methodology.