Bridging the Perception Gap between Management and Customers on DINESERV Attributes: The Korean All-You-Can-Eat Buffet
- Type
- Article
- Department
- 벤처경영트랙
- Creator
- Kyung-Ja Kim; Kanghwa Choi
- Citation Title
- Sustainability
- Citation Volume
- 19
- Citation Number
- 11
- Citation Start Page
- 1
- Issued Date
- 2019-09
- ISSN
- 2071-1050
- Publisher
- Sustainability
- Keyword
- DINESERV; service attribute; buffet restaurant; AHP; IPA
- Appears in Collections:
- 비즈니스애널리틱스트랙 > 1. Journal Articles
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