https://dspace.hansung.ac.kr/handle/2024.oak/5969 Tue, 14 Apr 2026 11:40:02 GMT 2026-04-14T11:40:02Z https://dspace.hansung.ac.kr/handle/2024.oak/10166 Title: 호텔레스토랑의 관계혜택에 관한 연구 Author(s): 이미향 Abstract: 본 연구는 고객과의 장기적인 관계를 중요시하고 있는 호텔레스토랑 이용객을 대상으로 관계혜택에 대한 유형 파악 및 관계혜택과 만족도, 재구매의도, 구전효과와의 관련성을 파악하여 호텔기업의 고객만족과 재방문, 구전효과를 통한 목표달성을 위한 시사점을 제시하는데 목적을 두었다. 수집된 응답 자료는 SPSS PC+ 10.0 통계패키지를 이용하여 분석하였다. 분석에 사용되는 통계기법은 빈도분석(frequency analysis) 및 기술 분석(descriptive analysis)을 수행하였으며, 회귀분석과 상관관계 분석을 실시 하였다. 실증분석 결과, 관계혜택은 고객만족에 유의적인 정(+)의 영향을 미치는 것으로 나타났고, 관계혜택은 재구매의도와 구전효과에 유의적인 정(+)의 영향을 미치는 것으로 나타났다. 관계혜택 요인 중 만족도에 가장 큰 영향을 미치는 요인은 심리적 혜택, 경제적 혜택,고객화 혜택 요인, 사회적 혜택 요인의 순으로 나타났다. 또한 관계혜택 요인 중 재구매의도와 구전효과에 가장 큰 영향을 미치는 요인은 고객화 혜택, 심리적 혜택, 경제적 혜택 요인의 순으로 나타났다. 또한 고객만족은 재구매의도와 구전효과에 유의적인정(+)의 영향을 미치는 것으로 나타났고, 재구매의도와 구전효과는 유의적인 정(+)의 상관관계가 있는 것으로 나타났다. 따라서 호텔기업은 고객만족을 통한 재구매와 구전효과를 극대화하기 위해서는 고객과의 지속적인 관계가 필요하다고 할 수 있다. 즉, 고객들이 원하는 관계혜택이 무엇인지를 파악하여 고객 개개인별로 원하는 혜택을 종사원들이 제공한다면 고객은 지속적으로 현재의 레스토랑을 이용하게 될 것이며, 궁극적으로는 고객들의 관계몰입 또는 고객 충성도를 높이는 요인으로 작용하게 된다. 이를 위해 단골고객 프로그램과 같은 제도의 마련도 중요하지만 종사원들의 근로환경 향상, 직무만족 등을 통해 종사원들의 이직을 최소화하고, 만족한 종사원 스스로가 고객에 대한 관심과 양질의 서비스를 통한 지속적인 관계의 유지, 발전이 관계혜택을 통한 기업의 목표달성을 위해 중요하다는 시사점을 제시하였다.|This study aims to achieve the highest point through customers' satisfaction and revisit to hotel and hold of the relation with the intention for satisfaction, re-purchase, relationship benefit and word of mouth effect and the aim on a type of relational benefit about customers at the hotel restaurant. Collected data are analyzed by SPSS PC10.0 statistic packages. Frequency analysis and descriptive analysis are used to analyze. And regression analysis and reliability analysis are analyzed. As a result, a relationship benefit affects positively the customers' satisfaction, and the relational benefit also has a positive influence on the intention for re-purchase, and word of mouth effect. The most influential factors on the satisfaction from customers are psychological benefit, economic benefit, customization benefit, and social benefit, consequently. Also the factors which influence mostly on the intention for re-purchase and word of mouth effect are customization benefit, psychological benefit, and economic benefit in a row. The satisfaction from the customers affects positively the intention for re-purchase and word of mouth effect, and they have a positive relation with it. Consequently, it is necessary for hotel to contact with customers to maximize customers' re-purchase and word of mouth effect through customers' satisfaction. That is, if hotel company understands what customers want and staff provide it to customers, customers visit to the restaurant. Ultimately, these elements will obtain customer satisfaction measurement. It is very important for hotel company to improve working surrounds and minimize transfer. If so, the staff who are satisfied serve high quality to customers themselves. It shows to us that relation maintaining and developing through high quality service is important to achieve hotel industries' goal. Sat, 31 Dec 2005 15:00:00 GMT https://dspace.hansung.ac.kr/handle/2024.oak/10166 2005-12-31T15:00:00Z https://dspace.hansung.ac.kr/handle/2024.oak/10139 Title: 韓末 興化學校에 관한 一考察 Author(s): 李正勳 Abstract: Honghwa School was a private school with the longest history which was founded by Koreans. Honghwa School was founded under initiative of MIN, YOUNG-HWAN on Nov. 5, 1898. Recognizing importance of education during the period of enlightenment and for progress of Chosun Dynasty he founded a private school with a level of a middle school education. At first 3 years' ordinary course and 2 years' advanced course were established for daytime and night-time and curricula included geography, history, rhetorics, gymnastics etc. as well as English and mathematics. What is noteworthy in this connection is the fact that Honghwa School was founded in Taegu and Andong of the Kyungbuk region famous for its conservatism. Honghwa School opened the short course for learning survey thus it had totally 3 courses including ordinary course, special course and survey course and from 1905 English and Japanese course were added. Since 1906 advanced ordinary course education was implemented. For foundation of the school KIM, SHIN YOUNG, former magistrate of kun-office made a considerable contribution but since then MIN, YOUNG HWAN had been in complete charge for financial support for the school. Until the time of November 1905 and before martyrdom difficulty for the school. Since then it suffered from financial trouble therefore Emperor and others from different walks of society joined for providing support. From September 1906 tuition fee was collected and there were donations from government office and regional organizations too. However in 1908 with the proclamation of 'Regulation for private schools and in 1909 proclamation of rule for collecting donations' the school faced with financial difficulties and eventually the clan of MINs came to shoulder the financial burden for the school. In connection with curricula noteworthy fact was its emphasis upon education of English and Mathematics. Apart from subjects of geography, history and science in the advanced grades law, economy and science of statecraft etc. were taught. From the beginning the subjects of rhetoric and sports were emphasized but it seemed these subjects taught no more after 1907. Teachers were recruited from students who returned to Korea after studying in America, Europe and Japan and from other learned people and socially renowned people also involved as supporters for the school. Although educational data of the school can not be discovered it seemed students were taught under the principle of enlightenment and recovery of sovereignty of the nation. In view of the fact its founder was MIN, YOUNG HWAN who killed himself in protest again signing Protective Treaty in 1905 under duress of Japanese and school events were taken place in the region related to MIN, YOUNG HWAN such direction in education is not hard to imagine. Honghwa School existed until October 1910 but by May 1912 it was no more in existence. 'statistical Prospectus of Korean Private School' which was compiled by investigation by Bureau of Educational Affairs, Minister of Interior, Japanese Government-General in Korea showed classification of private schools by different provinces but in this Prospectus the name of Honghwa School was not included. These data showed the status as of May 1912. For this reason it is very clear that Honghwa School was closed down in 1911 as reported. Although Honghwa School was not the first private school in the history of modern education in Korea but it was only school which was established in 1808 and closed down in 1911 thus operated for 10 years. It aimed to teach students course of middle school not primary school and had daytime and night-time courses. The subjects of English and Mathematics were emphasized and also showed continuous interest not only in modern Western learning but also in traditional Korean culture. On the basis from such fact Honghwa School is believed as laying down a typical example as a predecessor for other Korean private schools thereafter which appeared in rapid succession as a part of enlightenment movement for recovery of national sovereignty. Wed, 31 Dec 1997 15:00:00 GMT https://dspace.hansung.ac.kr/handle/2024.oak/10139 1997-12-31T15:00:00Z https://dspace.hansung.ac.kr/handle/2024.oak/10045 Title: 지적재조사사업을 위한 효율적인 경계설정방안에 관한 연구 Author(s): 배우재 Abstract: 올해는 지적재조사 사업이 본격적으로 추진되는 원년으로서 지적이 가지고 있는 근원적인 문제점을 해결하여 국가의 중요한 공간정보로서의 역할을 수행하도록 하는 뜻 깊은 해이다. 그러나 현실적으로 지적재조사 사업을 추진하는데 있어서 기존 부동산 공시제도와의 충돌 및 토지에 대한 경제적 가치의 상승 등으로 인하여 사업의 완료와 진행이 원활하게 이루어지지는 않는다. 따라서 본 연구는 지적재조사 시범사업의 분석을 토대로 사업을 원활하게 추진할 수 있도록 효율적이고 합리적인 경계설정 방안에 대하여 연구하였다. 지적재조사 사업의 여러 가지 경계설정 방식 중에서는 합의경계가 효율적인 것으로 나타났다. 합의점을 도출하는 과정에서 충분한 협의가 이루어져 미합의 및 이의제기가 적어 결과적으로 사업이 원활하게 추진되었다. 합의경계로 결정함에 있어서는 조정금의 부담을 완화시킬 수 있도록 토지대장의 면적을 확보하고 사법상의 경계를 우선하는 방향으로 경계설정이 이루어져야 한다. 합의경계에 따른 경계설정이 효율적이고 합리적으로 이루어지도록 경계설정 프로세스를 정립하였다. 합의의 도출을 위하여 조정안을 도입하고 구체적인 방법으로서 도로중심선과 토지의 정형화를 활용하고 관련 법률과의 검토를 통하여 조정안을 확정하도록 하였다. 지적재조사의 경계를 설정하는데 있어서 경계설정 프로세스에 따른 실행으로 토지소유자의 합의를 효과적으로 유도하고 업무절차의 간소화가 이루어져 시간과 비용의 절약이 기대된다. 합의경계의 과정에서 발생되는 현실경계와의 괴리는 제도적으로 보완하고자 하였다. 새로이 결정되는 경계는 지상경계를 양성화하도록 하고 경계점표지 등록부를 현실화하여 해결하고자 하였다. 그리고 합의서의 도입으로 법적인 안정성과 업무처리의 신속성을 확보하고자 하였다. 지적재조사 사업을 추진하는데 있어서 합의경계 중심의 경계설정 프로세스를 적극적으로 활용한다면 토지의 갈등을 최소화시키고 사업을 효율적으로 추진할 수 있을 것이다. 따라서 지적재조사 사업에 대한 국민적 공감을 형성하고 사업의 성공에 기여할 것으로 기대된다. Mon, 31 Dec 2012 15:00:00 GMT https://dspace.hansung.ac.kr/handle/2024.oak/10045 2012-12-31T15:00:00Z https://dspace.hansung.ac.kr/handle/2024.oak/10039 Title: 地域綜合開發計劃의 住民參與에 關한 硏究 Author(s): 陸大洙 Abstract: 1. PURPOSE Nowadays, with the advent of an era of localization, Regional, Synthetic Development Projects which have been directed and superintended by the government are considered to be reflected by the most of the resident's opinion and to be participated by them soundly. That is, in response to the residents' desire with democratization being developed, not that regional, sysnthetic development project but such a project in which the residents' opinion is well reflected in agreement should be established and practiced. Therefore, the purpose of this study is to research into alternative plans through which regional residents can participate in such development projects, and refine and theorize such residential participation more effectively and desirably. 2. METHOD For the approach to such a study, some literature related to the subject this study, existig data, and specially, data on the regional, synthetic development projects for Mooju, Jinan, and Jangsoo-gun were applied and utilized, and to research into the residential recognition on such participation in projects, the realities, process, etc., some questinnaires were distributed to and collected from the regional residents and inspected based on the analysis of the questionnaires. 3. POINTS AT ISSUE 1) The existing system of residential participation including the public hearing is mush biased to the formal aspect, and not well being operated effectively. 2) Since the government's administrative agencies close the public announcement of ingormation, there is a lacking point in the government's achieving residential creditability. 3) Due to no smooth channel of residential participation, regional residents are indifferent or have no concern in such regional development. 4) For the centralization of power, chances for residential participation in such projects are rare as well without their opinion being reflected or applied to the projects. 4. BETTERMENT & COUNTER-MEASURES 1) Regional, Synthetic Development Projects including the public hearings should be open to free participation by regional residents so that any residents could participate in such projects. 2) A 'Day of Residential Participation' should be established and administered in the local assembly to induce the residents into participation positively. 3) The existing system of the advance notice of the govenment's administration should be extended to the open system of information so that regional residents could much understand about the projects. 4) By widening decentralization, many a decisive right should be resolutely given or transforred to local people so that positive, residential participation could be materialized. Mon, 31 Dec 1990 15:00:00 GMT https://dspace.hansung.ac.kr/handle/2024.oak/10039 1990-12-31T15:00:00Z